field service engineer vs technician

Job titles are cool things. We want them, we strive to get them and sometimes we are asked to invent them. The nature of the work we normally do determines the title we have. And when the work we do is highly specialized, there is more likely to be a variety of similar titles but they actually mean different things. The same is true for field service technicians and field service technicians.

field service engineer vs technician

There are currently 52,972 Field Service Technician jobs on Indeed. That's about 7,000 more posts than this time last year. And there are 53,429 jobs for field service engineers. Also about 7,000 more than this time last year. This is a considerable growth in demand for these roles. And there's a talent shortage, preventing field service organizations from growing and achieving the high CSAT scores they want. We explained how to overcome this challenge in a webinar.

 

But what is the difference between a field service expert and a field service engineer? Are they nearly equal to the job? Is one person happier at work than another? On the way, we can make both of us happy.

 

At first glance, the difference between the two is not very clear. An engineer can claim a professional and technical title that can give the impression of managing a business. But an engineer doesn’t need to have a four-year degree, and a professional can have a variety of experience qualifications, which makes him an extraordinary talent. Looking at some of the job descriptions, the field expert and field engineer are responsible for:

 

Respond to and follow instructions for the job

Installing and maintaining equipment

Analyze and solve machine or scientific problems.

Obey safety rules.