Friday, March 13, 2020

What is desktop support description?


Work desk stand:
Work on a wide range of skills and communicate in different areas of the sector to support events, problems and applications. Responsible for answering IT requests via telephone, e-mail, chat or instant messaging and explanation of the solutions in technical and non-technical terms.


Desktop support job roles:
• Build and install PCs, telephone systems, wireless networks and peripherals (such as printers, scanners, mobile phones / smartphones) related to desktop infrastructure, in line with departmental standards
• Provide advice and guidance to colleagues in relation to events
• Maintain PCs, networks, telephone systems and margins with routine maintenance
• Identify, record and resolve technical problems with software applications or network systems
• Identify possible system changes and improvements for presentation to senior team leaders for consideration and implementation.
• Ensure that the work is done within agreed service levels and in line with departmental guidelines
• Create, maintain and disseminate progress reports on senior leadership

No comments:

Post a Comment

Global Brain Tumor Drugs Market Growth And Trends In 2021

  Our annual sale has begun! Get your discounted market research reports today! Brain Tumor Drugs Global Market Report 2021 by The Busines...