Customer Service - The computer support professional must be patient and compassionate. Patience and empathy, as well as communication with customers and their situation, is very important for good customer service.
Hearing - Listening to your customers as they describe their
problem or concern will help you better understand the situation or problem
they are experiencing.
Problem Solving - In their work, computer support
professionals will be able to diagnose and diagnose problems and offer solutions
to their clients.
Communication - Able to communicate effectively with speech
and writing, which is necessary to provide the best possible service to your
clients and customers. To facilitate understanding, a technical problem or a
complex problem may need to be explained to the customer in the usual way.
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