When people hear the word tech support, it's easy to think of people in call centers, dealing with dissatisfied customers who want to express their confusion about payment and supply chain issues. These types of issues will be handled by the customer support team, not the tech support team.
Where support for different technologies is the type
of content being processed.
Technical support teams are responsible for handling
installation errors, user problems, and any technical issues that prevent the
customer from using the product. The technological support, in fact, aims to
help customers make the best use of the product.
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